Traditional HMS platforms focus mainly on patient records and billing. Medora goes beyond clinical operations by integrating HRMS, payroll, CRM, financial reporting, biometric access control, wallet systems, and omni-channel campaigns into one ecosystem.

Yes, Medora includes a fully integrated EMR system that captures consultation notes, prescriptions, diagnostic results, treatment history, and discharge summaries across OPD and IPD workflows.

Medora supports centralized management of multi-branch hospitals with role-based access control, branch-level reporting, and consolidated financial analytics.

Yes, Medora includes built-in Pharmacy Management and Laboratory Information Management System (LIMS) modules that integrate directly with billing and EMR workflows.

Yes, Medora includes comprehensive financial reporting including:

• Balance Sheet
• Profit & Loss Statement
• Cash Flow Reports
• Department-wise Revenue Analysis
• Asset Depreciation Reports

Yes, Medora includes a complete HRMS module covering onboarding, organization chart, attendance, biometric integration, payroll processing, performance evaluation, and exit management.

Yes, the platform integrates with biometric attendance and access control devices. Entry and exit logs are automatically synchronized with attendance and payroll modules.

NexCall CRM is a lead and customer relationship management platform designed to manage enquiries, telephony integration, pipeline tracking, and omni-channel communication workflows.

Yes, NexCall integrates with VoIP and telephony providers such as Voxbay, enabling automatic call logging, call recordings, and real-time call tracking.

Yes, the platform supports WhatsApp API integration, social media inbox management, and omni-channel campaign automation for patient and customer engagement.

The system supports both cloud deployment and on-premise installation depending on organizational requirements, compliance needs, and infrastructure preferences.

Yes, the platform is modular and scalable. Organizations can add users, branches, and modules as they grow without migrating to a new system.

Yes, the system provides secure APIs and webhook capabilities for integration with payment gateways, telephony systems, biometric devices, Slack, SMS gateways, and other third-party tools.

The platform includes role-based access control, audit logs, encrypted data storage, and structured permission management to ensure enterprise-grade security.

Yes, Medora includes a wallet system that manages prepaid balances, refunds, and credit transactions integrated with billing and POS systems.

Yes, payroll is automatically calculated based on attendance, leave records, overtime, and statutory rules configured within the HRMS module.

Yes, the platform provides real-time dashboards, MIS reports, financial analytics, operational insights, and performance tracking across departments.

Implementation timelines depend on the scope and modules selected. Typically, deployment ranges from a few weeks to structured enterprise rollout phases.

Yes, you can schedule a live demo through our website to explore workflows, dashboards, and module capabilities tailored to your organization.

Yes, Medora is designed as a unified hospital ERP platform that eliminates the need for separate software for billing, EMR, HRMS, CRM, accounting, and inventory. All modules operate within a single integrated ecosystem.

Yes, the system supports configurable billing structures including insurance workflows, package billing, and structured invoicing processes integrated with financial reporting.

Yes, Medora is built to handle high OPD and IPD volumes with structured workflows, optimized database architecture, and real-time processing capabilities.

Yes, Medora includes integrated POS functionality for pharmacy sales, service billing, and payment processing. The POS system synchronizes automatically with finance and accounting modules.

Yes, the system includes full inventory management covering stock tracking, procurement workflows, supplier management, batch and expiry tracking, and real-time valuation.

Yes, Medora supports detailed financial reporting segmented by department, branch, service type, or time period, enabling structured profitability analysis.

Yes, NexCall CRM can operate independently or integrate with Medora to synchronize leads, appointments, billing data, and communication history within a unified ecosystem.

Yes, the system supports omni-channel campaign management including SMS, WhatsApp, email, and social media messaging, allowing hospitals to engage patients effectively.

Yes, role-based access ensures that users only access modules and data relevant to their responsibilities, enhancing operational security and compliance.

Yes, Medora maintains detailed audit logs for system activities, financial transactions, and user actions to ensure transparency and compliance readiness.

Yes, workflows can be configured based on department structures, approval hierarchies, billing models, payroll rules, and operational policies.

Yes, the HRMS includes shift management, roster planning, overtime calculation, and automated attendance mapping through biometric integration.

Yes, payroll and financial modules can be configured to support statutory deductions, tax rules, and compliance parameters as per regional requirements.

Medora supports flexible deployment options including secure cloud hosting and on-premise installation depending on infrastructure and compliance needs.

The platform uses structured access controls, encrypted data storage, and secure server architecture to protect patient and financial information.

Yes, the platform can be configured for localization requirements including currency formats, date formats, and regional compliance settings.

Yes, structured data migration support is available to import patient records, financial data, employee information, and operational history into the system.

Yes, the system tracks asset acquisition, allocation, depreciation, maintenance schedules, and disposal processes within the integrated asset management module.

NexCall CRM is suitable for healthcare organizations, financial services, education institutions, service businesses, and enterprises that require structured lead management and telephony integration.